Both NBC "Nightly News" and CBS "Evening News" on April 2 reported a new study about the decline of air travel quality, without interviewing industry executives.
It confirmed "what a lot of frequent flyers already know -- it has gotten worse," according to NBC anchor Brian Williams.
But buried in both stories was the admission that airline customer complaints are down. NBC's Trish Regan blamed the lower number of complaints on "passengers getting used to bad service."
Similarly, CBS reporter Nancy Cordes said "the authors of the study say that might just be because passenger expectations have dropped, too."
Editor at Large
Comments Policy
And...?
April 3, 2007 - 16:44 ET by balboaAnd...?
Blah...blah and blah.Nothing
April 3, 2007 - 20:00 ET by bigtimerBlah...blah and blah.
Nothing new with the media trying to destroy the airlines anymore than they try and destroy the Catholic Church....Mormons are next...whatever they set their goals on...they go for the bone.
Quite sure Romney's ready by now.
I want to see the leftist media destroyed...they are our biggest enemy within.
What reason would the media h
April 3, 2007 - 20:05 ET by balboaWhat reason would the media have for "trying to destroy the airlines"?
LOL! Ask Al Gore. The airline
April 3, 2007 - 22:17 ET by Del DolemonteLOL! Ask Al Gore. The airlines massively contribute to high altitude air pollution, consume massive amounts of oil to power their flying machines, and add massive amounts of noise pollution to neighborhoods around airports.
Of course, Al Gore gave the airline industry a pass in 1996, when the government group he headed gave their "security measures" a pass, shortly after he received an armored car full of money from the airline lobby.
9/11 is Gore's legacy as much as it is Clinton's. And no, don't bring the guy "whose watch" it happened on into the mix. Franklin Roosevelt never got fired for 12/7
boa...In my opinion it would
April 3, 2007 - 22:20 ET by bigtimerboa...
In my opinion it would be their greatest victory if all the airlines were government controlled and owned.
Just about got what they want slowly but surely as it is.
No, no, no!That would be Amtr
April 3, 2007 - 22:22 ET by Del DolemonteNo, no, no!
That would be Amtrak. Or even worse, Aeroflot!
Aeroflot, by the way, is trying to buy Italy's national airline, Alitalia. Scary!
Aeroflot buying Alitalia
April 3, 2007 - 22:32 ET by Free StinkerAeroflot buying Alitalia
I just don't even know where to start.
What would their logo be? "Europe's worst aircraft, now featuring the worst on-time arrivals?" "Free Vodka and Wine on every flight!" "Be scared, be late, be AeroTalia" (or AliFlot)
Julia, so the average flyer h
April 3, 2007 - 20:25 ET by JABJulia, so the average flyer has come to the conclusion that; in today’s competitive market one has to "trim the fat" in order to remain competitive and avoid bankruptcy? However, the MSM (LSM) thinks that a private industry owes their customers a free ride.
Well now, where have we all heard this before?!
True story; my dad as the CEO of a company he founded, (had untolded frequent flyer miles before thay were invented), said to a Delta waitress on one of his flights after recognizing the landscape, "at this speed I will not be able to finish my steak before we land". Minutes after her departure from him the jet engines throddled back and my father had time to finish his steak befor landing.
Now that was first class service, in the old days! I guess that's what they expect today without all the competition beating on their doors.
"To bad Ignorance isn't painful..."
I actually flew first class o
April 3, 2007 - 22:20 ET by Del DolemonteI actually flew first class on US Airways coast to coast a couple of years back-got a plastic-wrapped "roast beef and cheese" sandwich as the "entree".....
Del...But it was first class
April 3, 2007 - 22:24 ET by Clear thinkerDel...
But it was first class plastic wrap, right?
The liberal MSM has become an enemy of the USA.
Sad waht has happened to me o
April 3, 2007 - 22:30 ET by bigtimerSad waht has happened to me over the years...
I remember flying from Seattle to Alaska about fourteen or so years ago on Easter..had a beautiful choice of dinner, got a great basket with cider champagne and other condiments too...now you are lucky if you get a bag of peanuts...I too have flown a lot in the past....
I won't anymore unless I have too, and I love flying...
My son has just about got all of his tests done for all class of pilot tests I guess...well hopefully by Dec. anyway...he can go in many directions..if I am lucky he will eventually get to take his mom on flights...LOL!
Brian Williams thinks air t
April 3, 2007 - 20:41 ET by dervishBrian Williams thinks air travel has gotten worse?
Whassamatta -- only domestics on the wine list in first class now? Or are you still ticked about their having to keep the curtain open between you and the riffraff back in coach?