Wendy Brogin wrote that Leno's joke was offensive and that he should "do the right thing relative to this matter."
Leno called her up, something that impressed her.
According to the LA Daily News, Brogin says Leno told her:
"He said 'Hello, Wendy, this is Jay Leno,"' the Sherman Oaks resident remembered. "`I'm calling about the letter you wrote and I want to apologize. I just want to let you know we make mistakes sometimes and we don't mean to hurt people."'